Hardware Engineer
Job Overview
Job Description & Details
Technical Support / Hardware Engineer โ STA System
Role Overview
Responsible for maintaining the uptime and technical performance of STA systems installed across respective bus stations in Gujarat. The role requires strong hardware, networking, troubleshooting, and technical support skills, along with readiness to travel across Gujarat.
Key Responsibilities
Maintain the uptime of all respective bus stations and ensure systems remain operational.
Troubleshoot computer hardware and hardware-related problems at bus stations.
Provide technical support to the hardware team and field team.
Provide telephone/remote technical support whenever required.
Troubleshoot application-related issues and coordinate for timely resolution.
Maintain and troubleshoot computer hardware and networking equipment.
Monitor and maintain proper station uptime and sound levels.
Conduct regular station visits and identify technical issues.
Collect required documents from bus stations against running advertisements.
Ensure required documents are collected within the given timeline.
Complete monthly station visit and feedback reports.
Submit daily reports and maintain proper technical documentation.
Coordinate with the team for hardware, networking, and application-related issues.
Be ready to travel across Gujarat as required for station visits and technical support.
Key Result Areas (KRA)
Maintain minimum 90% uptime across respective stations.
Maintain station system uptime and operational performance.
Maintain appropriate sound levels at stations.
Ensure timely daily reporting.
Complete document collection from stations on time.
Conduct required station visits and submit monthly feedback reports.
Provide timely hardware and application troubleshooting.
Ensure effective technical and telephone support.
Required Technical Skills
Computer Hardware Troubleshooting
Hardware Maintenance
Networking Knowledge
Hardware Networking Skills
Application troubleshooting
Remote/telephone technical support
Field technical support
Willingness to travel across Gujarat
Experience / Qualification / Salary / Company / Application Details: Not provided in the supplied information.
How to Apply
Use any of the following direct methods to connect with the employer:
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